Select a Consultant to view their indepth profile:

• Jenny Oates
• Elspeth Humphries
• Mark Spain
• Steve Colman
• Francesca Beddie

Jenny Oates
Director, Jenny Oates & associates

Expertise:
• Change management
• Leadership and team development
• Public sector values and ethics training
• Facilitation
• Program design specialist
• Competency based assessment
• Executive coaching

Qualifications
Master of Arts, UNSW; Bachelor of Arts & Diploma of Education, La Trobe.
Accredited Executive Coach; Assessor - Recognition of Prior Learning (RPL).
Accredited facilitator of MBTI, Team Management Index (TMI), 360 Feedback Instruments, DiSC Personal Profile , Organisational Effectiveness Profiling (OEP) and outdoor experiential learning.

Range of Experience
Jenny designs and facilitates programs in leadership, management and team development to support change initiatives and individuals. Jenny has worked extensively across APS agencies, with the ACT Government, with not for profit organizations and with private sector companies.

Prior to establishing her consulting business Jenny held senior HR manager positions in several APS Agencies where she designed and facilitated change management strategies and learning and development programs.

Jenny spent her early career as a manager and educational leader in a tertiary education institution. She managed curriculum development, course delivery, assessment processes, staffing and resources for a Communication faculty.

Recent Projects

• Designed and facilitated a major organisational change program for a large division in a government agency. Including training in leading change, individual senior manager development assessments and executive coaching.
• Designed and facilitated a leadership development program for a tertiary institution, including formal assessment and certification.
• Engaged by a central APS Agency to develop resource materials for APS Values training, for facilitators.
• Facilitated strategic planning processes with health and hospital service providers in the private sector.

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Elspeth Humphries
Senior Consultant

Expertise
• Leadership and Management Development
• Team Building and Cultural Change Facilitation
• Strategic Planning and Goal Achievement
• Communication and Personal Effectiveness

Qualifications
Elspeth holds a Bachelor of Arts (Honours) from the University of Toronto, Canada and a Master of Education from Tufts University, Boston, USA. She is an accredited Workplace Assessor, an accredited Assessor for Recognition of Prior Learning, and is accredited in Team Management Systems suite of Personal Profiles and 360 Feedback Instruments.

Range of experience
Elspeth Humphries is a facilitator with broad experience in training design for government agencies, community organisations and the tertiary education sector in Australia and overseas. She works with groups and individuals on strategic management, performance and goal achievement, leadership and change, program review and feasibility studies. She has had over 20 years experience in the tertiary education sector and she enjoys the challenge of new initiatives and managing change.

Recent Projects

• Performance Management Programs for various APS Agencies
• Career Development program for an Australian University
• Communication and Facilitation Skills Workshops for ADF personnel
• Team leadership and supervision skills for several Agencies
• Resource Kit Design and Development, Office of Status of Women
• Advisor on Child Care facilities development and contracting to Government Agencies
• State Representative and consumer advocate for Breast Cancer Network Australia.

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Mark Spain
Associate Consultant

Expertise
• Program Facilitator
• Teams and Leadership Specialist

Qualifications
BSc (Mathematics), ANU; MBA (Human Resource Management), UNSW;
Graduate Diploma in Education, University of Canberra; Associate Diploma in Art, ANU

Range of Experience
Mark designs, develops and delivers learning programs at the strategic and operational levels of organisations. He has broad experience in the creation of personalised developmental plans, as well as team and organisational learning programs.

Mark has been involved in learning, change and development roles, as an internal consultant for a global resource company and then for an Australian scientific research organisation. Mark has also worked for 10 years as an independent consultant, designing innovative approaches to leadership development and culture change for private and public sector clients in Australia and Malaysia.

Mark currently conducts leadership programs, business design workshops and capability building initiatives for clients around Australia. These projects call for the innovative design of face-to-face interactions. Mark's work always focuses on helping learners deliver business results within the particular culture of their workplace.

Recent Projects:

• Designed and facilitated a 13 week, blended learning, middle management development program for a government agency undergoing change.
• Conducted strategic planning and team development workshops using proprietary rapid learning tools for many organisations and teams.
• Established a mentoring program in a division of a large health organisation
• Conducted a large scale review process that involved identifying what is already working well to engage further commitment to managing sustainable change in a national institution.

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Steve Colman
Associate Consultant

Expertise
• Leadership and team development
• On-line learning
• Collaborative Web-based technology

Qualifications
Steve has a Bachelor’s Degree in Economics and is a member of the Australian Institute for Training & Development and the American Society for Training & Development, and an accredited trainer for the Team Management Systems (TMS) and DISC profile systems.

Range of experience
His work has primarily focused on organizational change and the skills, attitudes, values and knowledge that people need to create high-performance workplaces. Steve’s expertise has been honed working with some of Australia’s largest and most successful organizations in both the public and private sectors including AGL, Ampol, AMP, ACT Government, Attorney General’s Department, AusAid, AXA, Cochlear, CSIRO, Dept of Finance & Administration, Macquarie Bank, Pacific Access, Shell Coal, McDonalds and Westpac.

Steve’s creative and innovative flair has been used by many clients to help design strategiclearning programs that align and build individual, team and organizational performance. At the heart of his work is a strong understanding of the role that values play in organizational culture and performance. Steve has been engaged in consulting and facilitation work in Australia, New Zealand, Malaysia, Indonesia and Switzerland.

Recent projects

• Design and facilitation of a leadership program for a large government agency, blending face-to-face and online learning.
• Leadership development for the European executives of an international airline caterer.
• Facilitating the merger of two large data-directory organizations.
• Design and communication of a large-scale change process for a major financial institution.

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Francesca Beddie
Associate Consultant

Expertise
• Public policy research
• International affairs
• Public relations
• Marketing
• Communications
• Writer

Memberships
Public member of the Australian Press Council
Member Australian Institute of Training and Development (AITD)
Editor of Asia Currents ejournal

Range of Experience
Francesca has 15 years experience in the APS in the Department of Foreign Affairs and Trade. As part of the senior management team in the Australian Agency for International Development (AusAID) she headed the Public Affairs Section.

Francesca served as a diplomat in Indonesia, the former Soviet Union and Germany. She spent a year as private secretary to the Minister of Foreign
Affairs and Trade. As a senior officer in the Australian Agency for
International Development, she represented Australia at the OECD DAC Taskforce on Peace, Conflict and Development Cooperation which drafted a set of guidelines for aid agencies and fostered greater cooperation between foreign and aid ministries.

Between 2002-2004 Francesca held the position of Executive Director of Adult Learning Australia (ALA), the peak body representing adult learning providers in Australia. ALA manages a major annual promotional activity, Adult Learners’ Week.

Recent Projects

• Co-author of the reports: “Enhancing career-development: The role of community based career guidance for disengaged adults.;” and “Adult literacy at a glance”, commissioned by the National Centre for Vocational Education Research (NCVER)
• During the introduction of the GST she worked on information campaigns for the Australian Taxation Office.
• Design and facilitation of tailored communication training programs for a central APS agency.

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